Keeping your information protected is our responsibility
At jbdjl, the privacy of your personal information is of the highest importance to us. Read this policy to learn how we collect, use, and protect your data.
Introduction & Applicability
jbdjl operates a safe and reliable online entertainment platform for players in Bangladesh. This Privacy Policy ("Policy") applies to our website jbdjl.lat and all services associated with it.
By using our site and agreeing to the terms set out in this Policy, you are considered to have given your consent. We reserve the right to update this Policy from time to time and will make every reasonable effort to notify you of any significant changes.
What Information We Collect
jbdjl collects various types of information in order to provide you with the best possible service. This information falls into two main categories:
A. Information You Provide Directly
When you register on jbdjl or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay or bank account number)
- Information provided when contacting our support team
B. Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device information (model, operating system)
- Browser type and version
- Site usage history and page visit data
- Information collected through cookies and similar tracking technologies
- Transaction time, amount, and history
- Gaming activity data (game preferences, session duration)
How We Use Your Information
jbdjl uses your information only for legitimate and necessary purposes. We never use your information for unrelated purposes.
Service Delivery & Operations
We use your information to create and manage your account, process transactions, provide bonuses, and ensure gaming services run smoothly. Our goal is to make your experience on the jbdjl platform as easy and seamless as possible.
Identity & Age Verification
To ensure responsible gaming in Bangladesh and to prevent fraudulent activity, we verify the identity and age of every account holder. This platform is for users aged 21 and above only.
Security & Fraud Prevention
We analyse information to ensure the security of your account and transactions, detect unusual activity, and prevent fraudulent transactions.
Improving Customer Service
Our 24/7 live chat and email support team uses your information to resolve your issues. This helps us provide faster and more effective assistance.
Platform Development & Analytics
We analyse patterns in user behaviour to improve our site design, game library, and quality of service. This analysis is not personally identifiable.
Relevant Communications
With your consent, we may send you promotional offers, bonus updates, and important service notifications. You may opt out of these communications at any time.
Cookies & Tracking Technologies
jbdjl uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential Cookies: Required to ensure the core functionality of the site. Without these, the site will not work properly.
- Functionality Cookies: Help remember your preferences and settings, such as language preferences.
- Analytics Cookies: Help us understand how visitors use the site, which assists us in improving our services.
- Security Cookies: Used to prevent fraud and keep your session secure.
Information Sharing with Third Parties
jbdjl does not sell or rent your personal information. However, in certain circumstances, information may be shared with trusted third parties in order to operate our services:
- Payment Processors: Necessary information is shared to process transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
- Game Software Providers: The minimum information necessary to ensure game services are shared.
- Legal Obligations: Information may be shared with authorities to comply with court orders or legal requirements.
- Security Partners: With trusted security service providers to prevent fraud and ensure safety.
All third parties operate under strict confidentiality agreements and may use information only for specified purposes.
Data Security Measures
jbdjl uses industry-standard technologies and practices to protect your information. Our security framework operates on the following levels:
All data exchanged between you and our servers is protected by SSL encryption, keeping your information completely safe from third parties.
Advanced firewall technology and strict access control policies protect our database from unauthorised access.
Our security team monitors systems 24/7 and immediately identifies and addresses any unusual activity.
We conduct regular security audits and penetration testing to ensure our systems remain secure at all times.
Data Retention Period
jbdjl retains your information only for as long as necessary. We consider the following factors when determining the retention period:
- All account-related information is retained for as long as your account remains active.
- Even after an account is closed, certain information may be retained for a specified period to meet legal requirements.
- Transaction records are retained in accordance with financial regulatory requirements.
- Once the specified retention period ends, information is securely deleted or anonymised.
Your Rights
As a user of jbdjl, you have the following rights regarding your personal information. We are committed to respecting these rights:
You have the right to know what information we hold about you and to receive a copy of that information.
You have the right to correct or update any inaccurate information we hold about you.
In certain circumstances, you have the right to request that your information be deleted, subject to applicable legal obligations.
In certain circumstances, you have the right to request that the processing of your information be restricted.
You have the right to receive the information you have provided in a structured, commonly used format.
You have the right to object to marketing communications and certain types of processing.
Protection of Minors
jbdjl is for users aged 21 and above only. We never knowingly collect personal information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.
Our age verification process ensures that only adults can access the jbdjl platform. If you believe a minor is using our platform, please notify us immediately.
Policy Changes
jbdjl may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will publish a notice on our website and indicate the date of the update at the beginning of the Policy.
Continued use of our site after any changes means you are considered to have agreed to the updated Policy. We therefore recommend reviewing this Policy regularly.
Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our support team. We take your privacy seriously and are committed to responding to all enquiries appropriately.
Privacy Enquiries
Our support team is available 24/7 to assist you. Email us at: [email protected]
You can also contact us in Bengali via live chat.
24/7 support in Bengali
We respond as quickly as possible